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Privacy policy

Introduction

We ("we," "us," "our") take the protection of user data ("user" or "you") on our website and/or our mobile app (the "Website" or the "mobile app") very seriously and are committed to safeguarding the information users provide us in connection with the use of our website and/or our mobile app (collectively, "digital assets"). Furthermore, we commit to protecting and using your data by applicable law.

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This privacy policy explains our practices regarding the collection, use, and disclosure of your data when accessing our digital assets (the "services") through your devices.

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Please read this privacy policy carefully and ensure you fully understand our practices regarding your data before using our services. If you have read and fully understood this policy and do not agree with our practices, you must discontinue the use of our digital assets and services. By using our services, you acknowledge the terms of this privacy policy. Further use of the services signifies your consent to this privacy policy and any changes to it.

In this privacy policy, you will learn:

  • How we collect data

  • What data do we collect

  • Why we collect this data

  • Whom we share the data with

  • Where the data is stored

  • How long the data is retained

  • How we protect the data

  • How we handle minors

  • Updates or changes to the privacy policy

 

What Data Do We Collect?

Below, you will find an overview of the data we may collect:

Non-identifiable and non-identifiable information that you provide during the registration process or that is collected through the use of our services ("non-personal data"). Non-personal data does not allow identification of the individual providing it. Non-personal data we collect mainly consists of technical and aggregated usage information.

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Individually identifiable information, meaning information by which you can be identified or reasonably identified ("personal data"). Personal data we collect through our services may include information requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. When we combine personal data with non-personal data, they are treated as personal data as long as they are combined.

 

How Do We Collect Data?

The main methods we use to collect data are as follows:

  • We collect data when you use our services. When you visit our digital assets and use our services, we may collect, record, and store usage, sessions, and related information.

  • We collect data you provide to us directly, such as when you contact us through a communication channel (e.g., email with a comment or feedback).

  • We may collect data from third-party sources, as described below.

  • We collect data you provide when you sign in to our services using a third-party provider like Facebook or Google.

 

Why Do We Collect This Data?

We may use your data for the following purposes:

  • To provide and operate our services.

  • To develop, customize, and improve our services.

  • To respond to your feedback, requests, and inquiries and assist.

  • To analyze request and usage patterns.

  • For internal, statistical, and research purposes.

  • To enhance data security and prevent fraud.

  • To investigate violations enforce our terms, and policies, and comply with applicable laws, regulations, or government orders.

  • To send you updates, news, promotional materials, and other information related to our services. You can opt out of receiving promotional emails at any time by clicking on the unsubscribe link in these emails.

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Whom Do We Share This Data With?

We may share your data with our service providers to operate our services (e.g., data storage through third-party hosting services, technical support, etc.).

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We may also disclose your data under the following circumstances: (i) to investigate, detect, prevent, or address unlawful activities or misconduct; (ii) to establish or exercise our legal rights or defend against legal claims; (iii) to protect our rights, property, or personal safety, as well as the safety of our users or the public; (iv) in the event of a change of control, such as a merger, acquisition, or sale of substantially all assets; (v) to collect, retain, and manage your data using authorized third-party providers (e.g., cloud service providers) as necessary for business purposes; (vi) to collaborate with third parties to enhance your user experience. Please note that we may disclose or share non-personal data with third parties at our discretion or use it in other ways.

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Cookies and Similar Technologies

When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services ("tracking technologies"). These tracking technologies allow third parties to automatically collect your data to enhance navigation, optimize performance, and provide a tailored user experience on our digital assets, as well as for security and fraud prevention purposes.

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To learn more, please read our Cookie Policy.

 

Where Do We Store the Data?

Non-personal Data:

Please note that our businesses, trusted partners and service providers are located worldwide. For the purposes explained in this privacy policy, we store and process all non-personal data we collect in various jurisdictions.

 

Personal Data:

Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and, as required for proper service delivery and/or by law, in other jurisdictions, as further explained below.

 

How Long Do We Retain the Data?

Please note that we retain collected data as long as necessary to provide our services, comply with our legal and contractual obligations to you, resolve disputes, and enforce our agreements. We may correct, supplement, or delete inaccurate or incomplete data at our discretion.

 

How Do We Protect the Data?

Our digital assets are hosted by a service provider that offers the online platform through which we provide our services. Your data may be stored on secure servers behind a firewall, and most areas of its services provide secure HTTPS access.

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Despite the measures and efforts we and our hosting provider take, we cannot guarantee absolute data protection and security for data you upload, publish, or otherwise share with us or others. Therefore, we urge you to set secure passwords and, whenever possible, avoid transmitting confidential information that could cause significant or sustained harm if disclosed. As email and instant messaging are not considered secure communication methods, please refrain from sharing confidential information via these communication channels.

 

How Do We Handle Minors?

Children may use our services. However, access to certain features may require providing specific information. The collection of some data, including data gathered through cookies, web beacons, and similar technologies, may occur automatically. If we knowingly collect, use, or disclose data collected from a child, we will notify and seek parental consent by applicable law. A child's participation in an online activity will not be conditioned on providing more contact information than is reasonably necessary for the activity.

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We may also use a parent's contact information to communicate about the child's activities in the services. Parents may review data we have collected from their child, prohibit further data collection, and request the deletion of data we have collected from our records.

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Please contact us to view, update, or delete your child's data. To protect your child, we may request proof of your identity. Certain data may not be deleted due to other legal obligations.

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We only use your data for the purposes specified in the privacy policy and when we are convinced that:

The use of your data is necessary to perform a contract or to enter into one (e.g., providing the services themselves or customer support and technical support). The use of your data is necessary to comply with legal or regulatory obligations. The use of your data is necessary to support our legitimate business interests (provided it is always done in a way that is proportionate and respects your privacy rights). If you are an

 

EU resident, you may:

Request confirmation of whether personal data concerning you is being processed and access to your stored personal data, as well as certain supplementary information. Request the receipt of personal data you provided to us in a structured, commonly used, and machine-readable format. Request the correction of your data stored by us. Request the deletion of your data. Object to the processing of your data by us. Request the restriction of the processing of your data. File a complaint with a supervisory authority. Please note that these rights are not absolute and may be subject to our legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and how it is used, please contact us as provided below.

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In providing the services, we may transfer data across borders to our affiliated companies or other third parties and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the services, you consent to the transfer of your data outside of the EEA.

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If you are a resident of the EEA, your data will only be transferred to locations outside the EEA when we are convinced that there is an adequate or comparable level of personal data protection. We will take appropriate steps to ensure that we have adequate contractual agreements with our third parties to ensure that proper security measures are taken to minimize the risk of unlawful use, alteration, deletion, loss, or theft of your data and that these third parties act by applicable laws.

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California Consumer Privacy Act (CCPA) Rights

If you are a California resident and use the services, you may be entitled to request access and deletion of your data under the California Consumer Privacy Act ("CCPA"). To exercise your right to access and delete your data, please refer to the section below on how to contact us. We do not sell the personal data of users for CCPA purposes.

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Updates or Changes to the Privacy Policy

We may revise this privacy policy at our discretion from time to time, with the most current version always being published on the website (see "Effective Date"). We encourage you to regularly review this privacy policy for changes. When there are substantial changes, we will post a notice on our website. If you continue to use the services after being notified of changes on our website, this constitutes your acknowledgment and consent to the changes in the privacy policy and your agreement to be bound by the terms of those changes.

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Contact

If you have general questions about the services or the data we collect about you and its use, please contact us at:

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Name: Jacob Kraus

Address: Reißigerstr. 28, 01307 Dresden, Germany

Email: info@squairhealth.com

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